Warner Connect’s IT outsourcing services allows us to take bottlenecks and problem children off your plate, and put out fires so you don’t have to. Let our experts handle the day-to-day, planning, deployment, and management so your employees can focus on what you hired them for.
IT 360 Full Fixed Fee
At Warner Connect, our solutions are complete IT support for owners and managers of IT to essentially replace your IT department.
Our IT 360 full fixed fee services ensure one predictable and affordable fixed monthly rate including all the support services you need, with no surprises on your invoice. Perfect for the budget-conscious, our fixed fee services ensure you can always pick up the phone if there’s an issue.
Our solutions are complete IT support for owners and managers of IT to essentially replace your IT department.
- 24x7x365 Monitoring and Automation
- Network Monitoring and Cyber Security
- Server, Server & Voice Management
- Remote and Onsite End User Support
Benefits of Full Fixed Fee IT Support Services
Predictable Fixed Monthly Rate
Reliable Support
Hassle-free IT Management
Increased Employee Productivity
Learn About the Benefits of Our Full Fixed Fee Services
IT Assist
Our IT Assist point of contact (POC) service allows you to augment your existing IT department, so that your internal IT can focus on application and desktop support, while we take care of the rest. Our unique approach provides a comprehensive framework that assists your organization in achieving their goals and delivering value through effective governance and management of enterprise IT.
This will take a lot of stress and time-consuming tasks from your IT personnel’s plates – simultaneously improving your business efficiency and productivity.
By being your single point of contact, Warner Connect also helps you to reduce your overhead without sacrificing your system quality.
Benefits of Our POC Services
Improved Operating Efficiency
Increased Productivity
Reduce Overhead
Proactive Management
Learn About the Benefits of Our IT Assist Solution
Server & Storage Management
Keeping a server up and running optimally shouldn’t be something you have to worry about. Warner Connect provides everything you need to ensure your company gets the most out of its servers. We let you do what you do best, and focus on what’s important to your business, rather than spending time worrying about your IT infrastructure.
We offer server management for a number of operating systems and environments. Some highlights of what we support include but not limited to are:
- CentOS Linux
- Red Hat Enterprise Linux
- cPanel/WHM
- Plesk Control Panel
- Dedicated Servers
- Cloud Servers
- VPS running any Linux OS
- Windows Server
What’s Included?
Proactive Management
- Dedicated network administrator
- Best practices & standardization
- Access to documentation
- Checklists & Asset Lists
- Scheduled on-site and remote systems maintenance
- Proactive automation & management
- Up-to-date patch management and upgrades
24/7 Support & Monitoring
- Local Service Desk Team
- 24/7 onsite & remote support
- Standard move, add, and change support
- Ad-hoc request & troubleshooting
- Experienced engineers
- Customer support portal
Planning & Design
- Virtual CIO resource
- Scheduled Strategy meetings to understand your business
- Comprehensive technology summary
- Budget planning – 5 year rolling budget
- Design desk resources
- Vendor & regulatory compliance
Benefits of Our Server Management Services
Strict Standards
Less Downtime
Eliminate Issues
Enhanced Security
Improved Performance
Learn More About Our Server Management Solutions
Network and Voice Management
Your entire infrastructure can be dependent on the network, and the convergence of data, voice, business applications, and video all travel over the same network. Slow or faulty network and voice systems can greatly impact your business and the people who use them – your employees. Loss of revenue and productivity, as well as the increased cost for dealing with these performance issues, can have immediate and negative consequences for your business.
At Warner Connect, we know that your network and voice services are business-critical. That’s why our network and voice management services support proactive management of end-to-end voice and data services – to ensure you have the bandwidth, system infrastructure, and support system in place to realize the full potential of your network.
What’s Included?
24/7 Support & Monitoring
- Local Service Desk Team
- 24/7 onsite & remote support
- Standard move, add, and change support
- Ad-hoc request & troubleshooting
- Experienced engineers
- Customer support portal
Proactive Management
- Dedicated network administrator
- Best practices & standardization
- Access to documentation
- Checklists & Asset Lists
- Schedule on-site and remote systems maintenance
- Proactive automation & management
Planning & Design
- Virtual CIO resource
- Scheduled Strategy meetings to understand your business
- Comprehensive technology summary
- Budget planning – 5 year rolling budget
- Design desk resources
- Vendor & regulatory compliance
Learn About the Benefits of Our Network and Voice Management
Professional Services
At Warner Connect, we will walk you through the proven process we use to apply the right mix of technologies to meet your business goals. Our certified engineers and IT infrastructure architects know how to blend the right technology for your business. From phone systems to network to applications – we’ve got you covered.
We’ll configure, install and support the systems you need to keep running smoothly. With Warner Connect you know that your systems will be set up the right way, the first time, every time. And we keep it running with world-class talent and best-of-breed systems administration practices.