On Demand Packages

  On Demand Services Standard On Demand Services Plus
Access to Infrastructure Skills O O*
Access to Application & Development Skills O O*
24/7 Help Desk   O*
24/7 Monitoring   X
Anti-Virus, Anti-Spam, Anti-Spyware   X
Access to Sourcing Specialist O O


Table Key

* 1st 5 hours of time included

  • X = Fixed Monthly Fee
  • O = Variable Fee
They fix IT problems the quickest, easiest way possible. They prevent them. Warner Connect's engineering is outstanding...we have designed and implemented solutions that we wouldn't have even known existed. If there's a problem, you know it's going to be taken care of.